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Auto Dealer Today

The Road to the Sale: Trust, Transparency, and the Transaction

MarTech Series

Marchex Wins APPEALIE Overall SaaS Award for Analytics and Business Intelligence

Opus Research

Marchex Anywhere: A New Hub for Conversational Intelligence

MarTech Series

Marchex Engage for Automotive Completes Integration with Fortellis Marketplace

Destination CRM

Marchex Integrates Engage for Automotive with Fortellis

Marchex Launches Conversation DNA, Delivering Powerful AI Signals to Through Every Marchex Conversation Intelligence Product

MarTech Series

Marchex Wins Artificial Intelligence Innovation Award in 2022

AI Aids Car Dealership Phone Skills

DestinationCRM

Marchex Integrates with VinSolutions Connect CRM

Automotive News

Online trust starts with transparency

Marchex Recognized as Industry Leader in Applied Conversation Intelligence by Independent Research Firm

Puget Sound Business Journal

Marchex promotes recent hire to chief financial officer

Destination CRM

How AI Can Bridge the Gaps Between CRM, Marketing, and Sales

Speech Technology Magazine

Marchex Launches Sales Edge, an AI-Based Product Suite to Drive Increased Sales

Study: Car Dealership Stars Stand Out on Phone Calls

featuredcustomers market leader

FeaturedCustomers

Marchex named a Market Leader in the Spring 2019 Customer Success Report

Speech Technology Magazine

New Marchex Institute Study Reveals Phone Calls Can Make or Break the Automotive Customer Journey

Seeking Alpha

Marchex Acquires Telmetrics For Call Center Analytics

Opus Research

Marchex highlighted in “Vendors That Matter” Series from Opus Research

Auto Connected Car News

Phone Calls are Key to Sales

MarTech Today

Choosing an enterprise call analytics platform

Tech Moves: Marchex taps natural language processing expert as AI chief; Snap adds Amazon sales leader as CBO; and more

Speech Technology Magazine

Marchex Launches New MIND Lab

Dealer Marketing Magazine

How Call Analytics Help Dealers Transform the Customer Experience

Martech Series

Poor Call Handling Results in Lost Sales Opportunities and Negative Customer Experiences

Hotel Business

Marchex Institute Study: How Poor Call Handling Affects Volume of Customers

Speech Technology Magazine

Speech Analytics Will Cure Your Call DNA

Geek of the Week: Say hello to Erin Murphy of Marchex, whose calling is analyzing business calls

MarTechSeries

TechBytes with Erin Murphy, Analytics Manager, Marchex

Automotive Study Shows Costs of Saying 'No' to Callers

USA Today Snapshots

Tire Review

Saying ‘No’ to Customers: How Much is it Hurting Your Shop?

AutoSuccess

Marchex Automotive Study Reveals the Cost of Saying ‘No’ to Customers Over the Phone

Auto Remarketing

Study: ‘No’ Responses Could Cost Service Providers Up to $23K Per Location

Much of What You Thought You Knew About Gen Z’s Shopping Habits Is Probably Wrong

Speech-Powered Analytics Speaks Volumes About CX

Oregon Live

'Portland Nice' a myth? Ranking of politeness, cursing rate, impatience offers Oregon surprises

Human-Like AI Robots Ring Your Phone -- Are Brands Ready?

MarTech Series

Marchex Institute Study Reveals Conversation Trends Across America

How Washington ranks against other states for talkativeness, politeness, more

Tire Review

Big O Tires Growth and the Culture of ‘Yes’: Annual Meeting Update

Modern Tire Dealer

Big O Tires Aims for $800 Million in Sales in 2018 - how Marchex is helping

Speech Technology Magazine

Marchex Releases Speech Analytics Capabilities

MKT Insight

Busting the Biggest Myths About Digital Transformation

The Elephant Test Podcast

Episode #15: Jordan Mason, Top of Funnel Digital Marketing

What The Super Bowl Can Teach Hospitality Marketers

Puget Sound Business Journal

Marchex Releases Industry-Leading Speech Analytics Capabilities and Empowers Companies to Uncover Actionable Insights Between Callers and Brands

Smart Customer Service

Marchex Releases Executive Overview Dashboard

Martech Advisor

Marchex Introduces New Executive Overview Dashboard

Martech Advisors

AI-as-a-Service in Martech: Focus on Virtual Assistants, Voice Search, and Location Data Intelligence

Dealer Marketing Magazine

How Artificial Intelligence is Driving the Industry Toward Better Customer Service

Forbes Tech Council

3 Takeaways to Consider Before Launching Your Account-Based Marketing Program

MarTech Series

Year Ender 2017: Top 7 B2B Marketing Philosophies

MarTech Series

Trends in Marketing Technology Budgets Could Impact Data Quality and Hygiene

Moby Affiliates

Top mobile and in-app advertising predictions for 2018

Automotive News

How to keep dropped calls from draining service profits

MarTech Series

Trends in Marketing Technology Budgets Could Impact Data Quality and Hygiene

Fixed Ops Journal

BAD CONNECTION: How to keep dropped calls from draining service profits

Sales Pipeline Radio

The Offline Blind Spot for Marketers in the Omnichannel World

Forbes Tech Council

The Most Important Question Every Marketer Needs to Ask Right Now

MarTech Series

Is Your business Prepared for Cyber Monday?

MarTech Advisor

How to Increase Sales this Cyber Monday through Inbound Phone Calls

Marketing Land

Think calls are dying? The data says they're not

Auto Dealer Monthly

3 Things You Need to Know About AI

Auto Dealer Today

Study Finds Major Gaps in Call-Handling Performance

Auto Dealer Today

Marchex Announces Accuracy Enhancements to Conversation Analytics

Contact Center World

News: Marchex Announces Accuracy Enhancements to Conversation Analytics

Moby Affiliates

Marchex expands customer call Speech Analytics solution to integrate AI

Automakers Mishandle Prospective Buyer' Calls

Speech Technology Magazine

Marchex Updates Speech Analytics Interface

MarTechExec

The impact of AI on Modern Marketing

The Rise of Martech and the Fall of Marketing?

Forbes Tech

2018 Planning: Four Tips To Help You Prioritize Your Martech Stack

MarTechSeries

Tech Bytes with Guy Weismantel, EVP of Marketing, Marchex

Destination CRM

Marchex Wins 2017 CRM Market Award

Hello, It's Me: Your Most Valuable Customer

Destination CRM

Marchex Launches Audience Targeting for Social and Display

The Hidden Persuader: Email Drives Consumers To The Phone

Your Best Customers Are Calling: Study

MartechSeries

Marchex Opens Up Search Essentials; Democratizes Paid Search on the Web

MobileMarketingWatch

Marchex Takes Steps to Demonstrate the Power of Search marketing

Destination CRM.com

Marchex Takes Steps to Demonstrate the Power of Search marketing

MobileMarketingWatch

Marchex Research Finds Politeness Pays Off

Proof That Being a Jerk On the Phone Literally Costs You Money

MobileMarketingWatch

Marchex Speech Analytics Sets Industry Standard in Customer to Business Call Analytics

NetworkWorld

New Products of the Week 5.1.17

MartechSeries

Marchex Speech Analytics Sets Industry Standard in Customer to Business Call Analytics